Contact Us

In keeping with our customer promise, support from nuby covers product questions involving feeding, drinking, teething relief, soothing, bath time, potty training, travel, play, and everyday baby or toddler care, purchasing, tracked delivery, cancellations, returns, exchanges, payment, and privacy rights.

Contact email: support@nubycraft.shop
Phone: 512-660-8485
Physical address: 3518 Brentwood Dr, Beaumont, Texas, 77706, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)

For consistent order handling, please provide the order number when asking about a purchase, and wait for authorization plus the prepaid return method before mailing any return.

Merchant Information
Brand/store name: nuby
Contact email: support@nubycraft.shop
Phone: 512-660-8485
Physical address: 3518 Brentwood Dr, Beaumont, Texas, 77706, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)